In the DAM world, I am a Customer Success Manager. But to my clients and the industry, I’m simply "British Pete".
The name started with a slightly chaotic coffee order in Seattle. It stuck, and has followed me across the Atlantic, and has since become my personal brand. It represents exactly how I work: approachable, memorable, and capable of finding order in the middle of chaos.
With over 18 years navigating the evolution of Digital Asset Management - from legacy server rooms to modern SaaS ecosystems - my specialty is bridging the gap between deep technical architecture and human strategy. Having spent years as a Technical Consultant and developer, I’ve learned that the most powerful tool isn’t a line of code; it’s the ability to translate that jargon into clear, actionable business logic.
As a Digital Asset Management (DAM) specialist, I bridge the gap between technical solutions and high-level content strategy. My work focuses on ensuring assets are not just stored, but are optimized for conversion through sophisticated metadata and AI-driven automation.
I lead by example, often diving into the "unsolvable" technical issues others avoid to ensure my clients get the most out of their platforms. My goal is always to turn complexity into clarity, helping stakeholders align around a single source of truth.
I balance my technical career with a deep commitment to family and community service. My resilience in the face of recent personal health challenges has solidified my dedication to inclusive advocacy. I strive to ensure that the spaces I touch, both digital and physical - are defined by accessibility, community spirit, and a sense of fun.